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Delivery


 

We offer same-day dispatch on orders received before 12pm. All other orders are dispatched on the next working day.

DOMESTIC DELIVERY CHARGES

In Ireland & the UK delivery is €7.00

INTERNATIONAL DELIVERY CHARGES

Europe: €15
USA: €15
Australia: €25

Kindly note International orders may incur additional custom duties and taxes on ordered items. We are not responsible for these charges. Should you reject a delivery because of customs charges we will deduct the cost of returning the item back to us from your refund. If the cost of returning the item is greater than the cost of the item we will authorise the item to be disposed of and no refund will be given.

DELIVERY TIME-FRAMES

Ireland: Next working Day (if order submitted before 12pm). Otherwise allow 2-3 working days.
UK: 2-3 working days
Europe: 3-5 working days
USA: 7-10 working days
Australia: 7-10 working days

Please note that while we endeavour to deliver your goods within these specified time frames we cannot guarantee delivery of goods will meet these time frames, and FrockMania cannot accept liability for any loss, inconvenience or disappointment resulting from failure to meet these delivery time frames.
If you have not received your order within the specified time frame please contact us.

GENERAL

All Items are dispatched same day if they are ordered before 12pm.
The majority of our parcels are sent via DPD with a tracking number and need a signature upon receipt.
With DPD you will receive an approximate 1 hour delivery window by email on the morning of your delivery and if you provided a mobile number you will also receive a text message with your delivery slot. If the delivery time is not convenient you can respond to the email or text message and change the date.
Please ensure that there will be someone available to sign for the parcel – we do offer the option of delivering to a different address at checkout to make it easier for you. Once the parcel has been dispatched we cannot change the delivery address.